Postal delay causes academic loss to student

Postal delay causes academic loss to student Dept of Posts takes 19 days to cover a distance of 100 km

TANGLA, May 5: At a time when private courier services have been posing a challenge to the Government of India’s Postal Department through quick and ensured services to their customers, the Department of Posts, on the other hand is not bothered to satisfy its customers with sincere and timely work.

The Department, at least in this part of the country, has miserably failed to look into the interests and necessities of customers. For the Department, it seems that the customers are not valued customers at all. The following fact will speak for itself as to how seriously and sincerely the Postal Department respects the interests of its customers.

How long can a letter posted at the Gauhati University PO, in Guwahati, take to reach Tangla at a distance of 100 km? Seven days or 10 days at best. However, the Department of Posts takes more than 19 days to make the letter reach Tangla.

Believe it or not, a letter from the Post Graduate Correspondence School (PGCS) of Gauhati University was posted at the Gauhati University PO on April 11 and it was directed to North Lakhimpur Head PO where it was sealed dated April 16. However, it reached Tangla, its destination, on April 30, and the same was delivered to the addressee at 12 noon.

The letter had completed the long journey from Guwahati to North Lakhimpur and then to Tangla no doubt, but it has failed to serve the purpose for which the PGCS had sent it.The letter in question was a notice to one Sankar Jyoti Dutta of Tangla asking him to attend the first contact session for the PGCS final year at 9.30 am on April 30 at the BT Hostel, Gauhati University campus. But to the credit of the inefficiency of the Department of Posts, the notice came to Sankar’s hand only on April 30.

It is known to everybody that from Tangla to Guwahati by road it takes almost two-and-a-half hours. Thus, for the negligence and inefficiency of the Postal Department, Sankar, a student of the PGCS, GU, had to suffer academic loss.

The people here are of the opinion that the Department of Posts should find out if the delay in delivery to the addressee was due to the fault of the Postal personnel or due to the long course of the journey.

A number of guardians here have demanded of the Postal authorities to institute an inquiry into the whole affair and if anyone is found guilty, he should be given exemplary punishment.